Amir Home Solutions ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form to us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Table of Contents
1. Information We Collect
We collect information you provide directly to us, including when you:
- Submit a lead form or contact form on our website
- Call or email us
- Communicate with us via text message (SMS)
Personal Information We Collect Includes:
- Full Name
- Phone Number (including mobile/cell number)
- Email Address (if provided)
- Property Address and details about the property
- Communication preferences and consent records
- Any other information you voluntarily submit
Automatically Collected Information:
When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages visited. This is collected via standard web server logs and/or cookies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To contact you about your real estate inquiry and provide you with a cash offer for your property
- To communicate with you via phone, email, or SMS text message about your request
- To send marketing communications about our home buying services, if you have provided consent
- To send transactional messages, such as appointment confirmations, offer updates, or follow-up information related to your inquiry
- To improve our website and services
- To comply with legal obligations
- To maintain records of your consent and communication preferences
We will only contact you via text message (SMS) if you have provided explicit written consent through our web form.
3. SMS / Text Message Communications
This section specifically addresses how we collect and use your phone number for SMS (text message) communications, in compliance with applicable telecommunications laws and A2P 10DLC regulations.
3.1 SMS Consent
By checking the SMS consent checkbox(es) on our web form and submitting your information, you expressly consent to receive text messages from Amir Home Solutions at the mobile phone number you provided. We offer two types of SMS communications, each requiring separate consent:
- Marketing SMS: Promotional messages, property-related offers, service updates, and marketing content from our company.
- Transactional/Service SMS: Non-promotional messages directly related to your inquiry, such as appointment reminders, offer status updates, and service follow-ups.
Consent is not a condition of purchase, sale, or any service. You are not required to provide consent to SMS communications in order to receive a cash offer or any services from us.
3.2 How We Use Your Phone Number for SMS
Your mobile phone number is used exclusively to:
- Send you the type(s) of text messages you have consented to receive
- Respond to your opt-out or help requests
- Follow up on your real estate inquiry
Your phone number will not be used for SMS communications for any purpose beyond what you consented to. We do not share your phone number with third-party marketers or aggregators for SMS marketing purposes.
3.3 Message Frequency
Message frequency varies based on the nature of your inquiry and the communication preferences you select. Typically, you may receive up to 5 messages per month. Message frequency may be higher during active transaction periods.
3.4 Message and Data Rates
Message and data rates may apply. Standard carrier messaging rates may apply to messages you send or receive. Contact your wireless carrier for details about your plan.
3.5 Opt-Out Instructions
You may opt out of SMS communications at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at Amirhomesolutions7@gmail.com or 470-269-7042
After opting out, you will receive one final confirmation message. You will not receive further marketing or transactional SMS from us unless you re-subscribe.
3.6 Help Instructions
For help with SMS, reply HELP to any message. You may also contact us directly at Amirhomesolutions7@gmail.com.
3.7 Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier's service area and applicable roaming agreements.
3.8 Consent Records
We maintain records of your consent, including the date, time, IP address, and checkbox selection at the time of submission, as required by law.
4. We Do Not Sell Your Information
We do not sell, rent, trade, or otherwise transfer your personal information — including your phone number, name, or property details — to outside third parties for their own marketing or commercial purposes.
We will never sell your phone number or contact information to telemarketers, data brokers, or lead aggregators.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmitted through our website
- Access controls limiting who within our organization can access your data
- Regular reviews of our security practices
However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with our legal obligations, resolve disputes, and enforce our agreements. Consent records for SMS communications are retained for a minimum of 4 years as required by applicable law.
If you wish to request deletion of your information, please contact us at Amirhomesolutions7@gmail.com. Note that we may be required to retain certain records for legal or compliance purposes.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate information.
- Deletion: The right to request deletion of your personal information (subject to legal retention requirements).
- Opt-Out of SMS: Reply STOP to any text message or contact us directly.
- Withdrawal of Consent: You may withdraw consent to SMS communications at any time without affecting the lawfulness of communications sent before withdrawal.
To exercise any of these rights, contact us at Amirhomesolutions7@gmail.com or call 470-269-7042.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Amir Home Solutions
📍 1417 Loch Haven Dr, Conyers, GA 30013